Ideas and discussion about communications, technology, marketing, and new ideas for business and organizations.
Sunday, December 18, 2011
Facebook gets Timeline mostly right.
And now you can have your whole life on-line too in pictures, video and posts through Facebook's new Timeline profile view. In beta-testing for awhile, as of December 15, it's available everywhere by following this link https://www.facebook.com/about/timeline.
With Facebook Timeline, instead of scrolling through pages and pages of posts, viewers of your profile can click on any year or month and get a snapshot of your life. So it's a good idea to review those posts, because what you said in 2007 may not be all that relevant or accurate any more!
Once you get started transferring your profile to Timeline view, you have 7 days to complete it. My personal page took just about 2 hours to go through because it's pretty light yet still goes back nearly 5 years.
You can select pictures to enlarge, posts to hide from view, and add a oversize cover shot at the top of your profile. Facebook has made creating your Timeline quick and fun and made scrolling someone else's life a lot easier.
And they've got it mostly right; however, there are a couple things I hope Facebook cleans up. For example, review your privacy settings as things like who can see your friends reverted to everyone on my page. Also, some of the display/app boxes near your name can't be deleted, and the map app box is particularly annoying. It is painfully slow to add or correct a few key geographic locations of holiday locations, life events etc. I gave up and wished I could delete it.
I'm sure it will get better over time. What improvements would you suggest?
Have you updated your page yet? If not, I hope you have some fun updating your page before Facebook does it for you!
Monday, September 27, 2010
10 step checklist for small business starting in social media
I talk to small businesses everyday about social media.
They email me questions, ask for presentations, tutoring, help with setting up accounts, etc. The nuts and bolts can take a lot of time for small business, the services are always changing, and even once all the accounts are set up and integrated, they find themselves spending more and more time updating statuses and tweeting links with less and less satisfaction and results.
That’s one of the reasons I’m a big fan of strategy. Know what results you are expecting.
Know where you want to go. Sure, save all the usernames you can. That’s good advice. But you don’t have to populate them right now, or ever. Keep it simple. Blog only if you have time and your customers will value it. Tweet, definitely. Facebook page, absolutely. Maybe even add a coupon to Google places or foursquare if retail savings is your business forte. Make time to engage in key groups on Linked in if you’re a consultant.
Just keep it manageable.
Social media for small business needs to start somewhere, and starting small and making time to monitor results will help you judge your ROI. Here’s a 10-Step checklist for small business. If you’re a one or two person shop, realize that unless your business gets put on hold, putting these 10 steps into action can take 3-5 weeks. Because sometimes, well actually, all the time social media is less important than getting the work done, or going for coffee with a prospect, or sending a thank you note.
So if you’re ready to get started, here’s some suggestions. And if you need help, or want a strategy, give me a call or send me an email.
1. Ensure Google analytic tracking code is properly installed and functioning on web pages
2. Update locations and request reviews and recommendations on Google, Yelp etc.
3. Establish your foursquare account and offer a discount for anyone who checks in
4. Make your Facebook Page public with a username
5. Create your LinkedIn business page
6. Establish Twitter and Blog accounts
7. Write and post first content Blog then Integrate/Cross promote it by tweeting about it, posting on facebook
8. Add your new account addresses to your profile pages, emails, business cards, website
9. Update content on profile accounts, like your Chamber of Commerce and other site
10. Practise listening, creating and engaging strategies; monitor results!
If it was an 11 step checklist, #11 would be ... have fun! It’s called social for a reason.